Having a spotlessly clean office or store is one of the best ways to make a great impression on your customers. On the other hand, a business that isn't cleaned consistently or thoroughly enough can quickly lead to negative reviews that hurt your business and reputation. When searching for the right commercial cleaning company, it's important to choose cleaning professionals who you can rely on to do a great job every time. Here are a few tips to keep in mind when hiring commercial cleaners:
Ask for a Trial Period
Most commercial cleaning companies offer long-term cleaning contracts, but it's a good idea to start out with a no-commitment trial period to make sure they are a good fit. If a cleaning company tries to pressure you into a contract before you have used their services, this may be a red flag.
Be Specific About Your Needs
One of the best ways to make sure a commercial cleaning company is a good fit and to avoid misunderstandings is to be very clear and specific about your cleaning needs from the get-go. Spend some time clarifying and writing down what you are hoping for, including the specific cleaning tasks you would like performed and your desired cleaning schedule.
Customer Service Matters
While the quality and thoroughness of cleaning is very important, so is the level of customer service. If a cleaning company is difficult to get ahold of and schedule a consultation or initial cleaning with, chances are they will be even more difficult to communicate with once they have secured your business. You need a cleaning company who will answer the phone and be responsive, helpful, and polite when you need a last-minute extra cleaning, or when you notice that a section of your office was skipped over by mistake.
Ask for References
Being able to talk to current clients with similarly sized businesses is a great way to get a more accurate feel for a commercial cleaning company. You can ask the references if they've ever been disappointed with the quality of cleaning, if the cleaning company is reliable and easy to get ahold of, and if they have any other information they think you would be interested in. A glowing review from a current customer may give you more assurance that you are hiring the right company.
Taking your time to research and hire the best commercial cleaning company for your needs will pay off in the form of a consistently clean business you are proud to show off to clients. Contact a company like Commercial Cleaning Services to learn more.